The Renault solidarity Garages are not in a position to work on all car makes. Only requests for work on the car makes proposed are taken into account.
Vehicles with more than 200 000 km and older than 15 years are expensive to service and their reliability is uncertain. As such, apart from these criteria, we recommend opting for the long-term hire with option to purchase.
- Is a Renault supplier and Mobilize programme partner
- Bears the costs of the replacement vehicle, provided during after-sales work
- Has a field team that assists, if requested, the advisers and Renault solidarity garages in increasing awareness of the programme and making a greater impact in the community
Benefits (of a serviced vehicle)
Useful info (if high-mileage and old vehicle)
- High servicing and repair costs
- Uncertain reliability
- Budget difficult to control
How can someone benefit from this offer?
Already assisted by one of these partner advisers from the Mobilize programme?
If so, simply get in touch with a contact adviser from one of these organisations.
Not yet assisted by one of these partner advisers from the Mobilize programme?
In this case, simply register online to be contacted by one of the volunteers who’ll assess the application and eligibility before potentially directing you to the nearest Renault solidarity garage.
Who are these volunteers?
They are mostly salaried workers* or retired people from the Renault group wanting to get personally involved in running this solidarity programme, on a voluntary basis.
They bring their professionalism and listening skills to advise and assist those interested in one of the offers.
How does it work?
The partner adviser identifies the beneficiary’s car mobility need.
Servicing and repair offer.
The adviser approves the eligibility (subject to conditions covering resources).
The adviser directs the application to the after-sales agent at the nearest Renault solidarity garage.
The after-sales agent gets back to the beneficiary within 48 hours. If nothing is heard by this deadline, the beneficiary can call the after-sales agent. Together, they make a time to meet and decide how to proceed from there.
Watch Mélissandre’s story.
Beneficiary of the servicing/repair offer.