Véhicules Renault ou autres marques généralistes

Renault or other makes of generalist vehicles

Less than 200 000 km or under 15 years old.
Hourly labour rate: €42 tax incl.
Spare parts: at cost price
Additional contribution from the manufacturer

Free replacement vehicle possible

Free replacement vehicle possible

  • If the partner garage has a Renault Rent car hire service
  • If the quote provided by the garage is accepted
  • Offer limited to 3 days of free loan
  • In the event of an accident: excess of €900 reduced to €300
  • Costs borne by our partner

Eligibility

The Renault solidarity Garages are not in a position to work on all car makes. Only requests for work on the car makes proposed are taken into account.

Vehicles with more than 200 000 km and older than 15 years are expensive to service and their reliability is uncertain. As such, apart from these criteria, we recommend opting for the long-term hire with option to purchase.

  • Is a Renault supplier and Mobilize programme partner
  • Bears the costs of the replacement vehicle, provided during after-sales work
  • Has a field team that assists, if requested, the advisers and Renault solidarity garages in increasing awareness of the programme and making a greater impact in the community

Benefits (of a serviced vehicle)

  • Safety
  • Reliability

Useful info (if high-mileage and old vehicle)

  • High servicing and repair costs
  • Uncertain reliability
  • Budget difficult to control

How can someone benefit from this offer?

Être accompagné

Already assisted by one of these partner advisers from the Mobilize programme?

If so, simply get in touch with a contact adviser from one of these organisations.

pas accompagné

Not yet assisted by one of these partner advisers from the Mobilize programme?

In this case, simply register online to be contacted by one of the volunteers who’ll assess the application and eligibility before potentially directing you to the nearest Renault solidarity garage.

 

REGISTER ONLINE

Who are these volunteers?

They are mostly salaried workers* or retired people from the Renault group wanting to get personally involved in running this solidarity programme, on a voluntary basis.

They bring their professionalism and listening skills to advise and assist those interested in one of the offers.

 

Qui sont ces bénévoles

How does it work?

Identification

Identification

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The partner adviser identifies the beneficiary’s car mobility need.

Entretien

Entretien

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Servicing and repair offer.

Validation

Validation

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The adviser approves the eligibility (subject to conditions covering resources).

Orientation

Orientation

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The adviser directs the application to the after-sales agent at the nearest Renault solidarity garage.

Rendez-vous

Rendez-vous

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The after-sales agent gets back to the beneficiary within 48 hours. If nothing is heard by this deadline, the beneficiary can call the after-sales agent. Together, they make a time to meet and decide how to proceed from there.

Watch Mélissandre’s story.

Beneficiary of the servicing/repair offer.

Want to find out more?

You can send questions to the Mobilize team using the contact form.

Information request