The Renault solidarity Garages are not in a position to work on all car makes. Only requests for work on the car makes proposed are taken into account.
Vehicles with more than 200 000 km and older than 15 years are expensive to service and their reliability is uncertain. Beyond these limits, we therefore recommend opting for Mobilize new vehicle offer.
- Is a Renault supplier and Mobilize programme partner
- Takes on the costs of the replacement vehicle provided during the servicing or repair works
- Has a field team that assists, if requested, the advisers and Renault solidarity garages in increasing awareness of the programme and making a greater impact in the community
With a serviced vehicle:
With an old vehicle with high mileage:
- High servicing and repair costs
- Uncertain reliability
- Difficulty to control the budget
How can someone benefit from this offer?
Already assisted by one of these partner advisers from the Mobilize programme?
If so, simply get in touch with a contact adviser from one of these organisations.
Not yet assisted by one of these partner advisers from the Mobilize programme?
You can register directly online. You will then be contacted by one of the volunteers who will assess your need and evaluate your eligibility, before directing you to one of our partners.
Who are these volunteers?
They are mostly current or retired employees from Groupe Renault who want to get involved in this solidarity programme, on a voluntary basis.
They bring their professionalism and listening skills to advise and assist those interested in one of the Mobilize offers.
How does it work?
The partner adviser identifies the beneficiary’s car mobility need.
Servicing and repair
The adviser approves the eligibility (on condition of the recipient's financial means) and directs the application to the nearest Renault solidarity garage.
The after-sales agent contacts the beneficiary within 48 hours to arrange an appointment and draw up a reduced estimate.
If the beneficiary accepts the estimate, the garage carries out the servicing or repairs. The beneficiary then pays the reduced bill.
Watch Mélissandre’s story.
Beneficiary of the servicing/repair offer.