The commitment of
Renault solidarity garages

Garages in the Renault network volunteer because they believe in helping people who cannot afford to run a car, but who need one to look for, find or keep a job.

These people are identified and assisted by partner advisers of Mobilize (associations, mobility platforms, social and job organisations, etc.). The partner advisers assess their application, need and eligibility. When appropriate, they direct the person to the nearest Renault solidarity garage.

These garages provide the same quality services as for any other person, but the reduced prices are set beforehand to take account of special personal circumstances.

Belonging to the network of
Renault solidarity garages is about:

  • Helping people, who are facing financial hardship, with finding car transport so they can find or keep a job.
  • Contributing to addressing a social challenge in an entrepreneurial and innovative way.
  • Bolstering your local presence and finding new customers.
  • Getting staff involved in responsible and social action.

Appartenir au réseau des garages - Image

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Every Renault solidarity garage commits, voluntarily and through conviction, to:

  • Look after and assist anyone identified by the social advisers or Mobilize volunteers.
  • Provide recommendations and assist the beneficiary client regarding their choices and options.
  • Provide the required services and at cost price.
  • Carry out the services with the same quality expectations as for any other customer.
  • Build up close relations with the local advisers.

The Renault Mobilize programme
has several offers available
for the needs of your community

Entretien et réparation

Servicing and repair

  • Renault or other make vehicle with less than 200 000 km or under 15 years old
  • Labour hourly rate reduced to €42 tax incl.
  • Spare parts at cost price
  • Additional contribution from the manufacturer
  • Free replacement vehicle possible

Location longue durée

Long-term lease scheme with purchase option

  • Dacia Sandero or Renault Kangoo
  • Varying duration and mileage
  • Starting from €60/month tax. incl. with conversion subsidy
  • Starting from €95/month tax. incl. without conversion subsidy 

What’s the general rule?

Any customer who approaches you must first have had their details entered on a referral document completed by one of our partner advisers.

How does it work?

You carry out your professional work as you would for any other customer. The only differences are the way you are introduced, the assistance provided and the invoicing.

Identification

Identification

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The partner adviser identifies the beneficiary’s car mobility need.

Entretien

Entretien

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Servicing and repair offer.

Validation

Validation

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The adviser approves the eligibility (subject to conditions covering resources).

Orientation

Orientation

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The adviser directs the application to the after-sales agent at the nearest Renault solidarity garage.

Rendez-vous

Rendez-vous

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The after-sales agent gets back to the beneficiary within 48 hours. If nothing is heard by this deadline, the beneficiary can call the after-sales agent. Together, they make a time to meet and decide how to proceed from there.

Location

Location

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Offer of long-term lease scheme with purchase option

Instruction

Instruction

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Club Mobilité handles the file.

Validation

Validation

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The adviser approves the eligibility (subject to conditions covering resources).

Financement

Financement

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The microcredit finances the larger 1st instalment and the monthly amounts deducted reimburse the microcredit.

Livraison

Livraison

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Club Mobilité arranges the meeting between the customer and the sales consultant from the garage for the order and delivery of the vehicle.

Who are these volunteers?

They are mostly salaried workers* or retired people from the Renault group wanting to get personally involved in running this solidarity programme, on a voluntary basis.

They bring their professionalism and listening skills to advise and assist those interested in one of the offers.

 

Qui sont ces bénévoles - image

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Qui sont ces bénévoles ?

C'est quoi le Club Mobilité - image

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What is Club Mobilité?

Club Mobilité is a social enterprise, co-built by the partners of the Mobilize Vehicle Access offer (Action Tank Business and Poverty, ADIE (microcredit financier), FASTT (social action fund helping temporary workers), national federation of savings banks (Fédération nationale des caisses d’épargne), job centre (Pôle emploi), Renault) to coordinate the programme and assist beneficiaries with all registration procedures.

Interested in becoming a Renault solidarity garage?

You can get in touch with your Regional Management contact person or send any questions to the Mobilize team using the contact form.

INFORMATION REQUEST

Devenez vous aussi garage Renault solidaire - image

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Devenez vous aussi garage Renault solidaire