What is the purpose of the Mobilize partner advisers?

  • Identify
  • Inform
  • Approve
  • Assist
  • Measure the social impact

Détecter

Détecter

Icon: 
Description: 

Identify whether a beneficiary needs a car to get about.

Informer

Informer

Icon: 
Description: 

Assess whether one of the offers in the Renault Mobilize programme suits their need.

Valider

Valider

Icon: 
Description: 

Assess and approve, where appropriate, their eligibility based on their career plan, situation and financial criteria. Complete the file online.

Accompagner

Accompagner

Icon: 
Description: 

Direct the person to the nearest Renault solidarity garage (servicing/repair) or Club Mobilité (long-term lease scheme with purchase option).

Mesurer l'impact social

Mesurer l'impact social

Icon: 
Description: 

Evaluate the offer’s contribution to our communities.

Are you an organisation
from the social or job sector?

The Renault Mobilize programme provides you with:

  • An innovative mobility solution for your communities.
  • Downloadable communication tools designed for your communities.
  • Easy-to-use online tools for organising the assistance.

How does it work?

Identification

Identification

Icon: 
Description: 

The partner adviser identifies the beneficiary’s car mobility need.

Entretien

Entretien

Icon: 
Description: 

Servicing and repair offer.

Validation

Validation

Icon: 
Description: 

If the prescriber validates the eligibility under means test.

Orientation

Orientation

Icon: 
Description: 

The adviser directs the application to the after-sales agent at the nearest Renault solidarity garage.

Rendez-vous

Rendez-vous

Icon: 
Description: 

The after-sales agent gets back to the beneficiary within 48 hours. If nothing is heard by this deadline, the beneficiary can call the after-sales agent. Together, they make a time to meet and decide how to proceed from there.

Location

Location

Icon: 
Description: 

Offer of long-term lease scheme with purchase option

Instruction

Instruction

Icon: 
Description: 

Club Mobilité handles the file.

Validation (LLD)

Validation (LLD)

Icon: 
Description: 

The microfunder approves the eligibility (subject to conditions covering resources) and grants the microcredit.

 

Financement

Financement

Icon: 
Description: 

The microcredit finances the larger 1st instalment and the monthly amounts deducted reimburse the microcredit.

Livraison

Livraison

Icon: 
Description: 

Club Mobilité arranges the meeting between the customer and the sales consultant from the garage for the order and delivery of the vehicle.

What is Club Mobilité?

Club Mobilité is a social enterprise, co-built by the partners of the Mobilize Vehicle Access offer (Action Tank Business and Poverty, ADIE (microcredit financier), FASTT (social action fund helping temporary workers), national federation of savings banks (Fédération nationale des caisses d’épargne), job centre (Pôle emploi), Renault) to coordinate the programme and assist beneficiaries with all registration procedures.

C'est quoi le Club Mobilité - image

Image: 

Need help?

Identicar, a Renault supplier and partner in the Mobilize programme, can meet you on-site and assist you in:

  • Fully understanding the offer
  • Learning how to advise on it via the web tool
  • Guiding your communities wisely

Want to find out more?

You can send questions to the Mobilize team using the contact form.

Information request